Refund policy

Please choose your artwork carefully, as all sales are final. 

However if your item is damaged during the shipping process please contact me right away with photos of the damage attached. You will have your choice of refund or a purchase or equal value

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at byymiaaart@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like prints, paintings custom products such as special orders , personalized items and personal care goods. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at byymiaaart@gmail.com.